Go Andes Ltd are committed to protecting the privacy of our customers and any users of this website. These guidelines are intended to comply with the Data Protection Act 1998.

General

Go Andes Ltd will never sell your information, personal details, or contact details.

We will only ever use your information, personal details, contact details, or other information you provide us (e.g. photographs or blog articles) ourselves (e.g. for marketing), or to pass on to our direct suppliers in order to be able to process a holiday booking for you (as detailed below), or as required by law.

You have the right to ask in writing at any time for a copy of the data we hold for you (for which we may charge a fee).

Holiday Booking

If you contact us to make or to enquire about a holiday booking in order for us to be able to process that booking or enquiry for you, confirm prices to you, provide you with an itinerary or other documentation and / or arrange things like flights, hotels, tours, excursions etc, we Go Andes Ltd, need to use the information you provide us (such as name, address, date of birth, passport number, special dietary requirements etc) and pass that information on to our relevant supplier(s). These suppliers may be (for example) companies such as airlines, flight booking consolidators, hotel companies, travel companies, credit checking companies, and other suppliers, or as required by law. As an example, if your holiday or request includes the Inca Trail to Machu Picchu, then we are required to provide the Peruvian government with your passport details in order to be able to reserve Inca Trail permits for you.

In South America, the destination continent for our holidays, the controls on data protection may not be as strong as the legal requirements in the United Kingdom, where we operate, or in your own country of residence. We have worked hard to choose only professional and reliable suppliers, and we will only ever pass on your information to our suppliers, and only to the specific suppliers that are directly associated with the relevant holiday booking.

If we were unable to pass this information on to our suppliers, then we would be unable to make holiday bookings for you. By making a booking with us you consent to your relevant personal and contact information being passed on to the relevant individual, company or entity.

Marketing

If you have approached us, for example via our booking form, enquiry form, email, telephone or other communication form, and have provided us with your contact details, this implies that you have accepted that we may approach you for marketing purposes.

Where you have contacted us or made a booking with us, we will hold your contact information and may use your email or postal address in the future to contact you about any special offers, promotions, new holidays, or to send you brochures etc. If you ever wish to opt out of such communication you may do so at any time by emailing us with the word "UNSUBSCRIBE" in the subject header.

Where you have made a booking with us we may use further information you have provided us, for example via email or within our Customer Questionnaire document, as promotional marketing material, which may be either online on our website, or in our printed literature. Examples of this type of information include but are not limited to holiday testimonials or photographs.

Additional Information

For the purposes of this policy "your information" may include personal or contact details that may include but is not limited to name, age, date of birth, passport number, any health or dietary requirements, contact details, travel preferences, etc. "You" and "your" means all persons named on the booking. The lead name on each booking is responsible for ensuring that each member of the booking is aware of the content of this policy and has given authority for the lead name to act on their behalf in communications with us.

"We", "us" or "the Company" means Go Andes Ltd.

Who should I contact for more information about Go Andes Privacy Policy?

Please write to us at: Customer Relations, Go Andes Ltd, 17 Herdwick Close, Ashford, Kent, TN25 7FH.